retail – faq

Q: How quickly can I get set-up?
A: If you apply before noon Pacific time Monday-Friday, in most cases we can have you up and running the next business day.

Q: How can Winery Payment Solutions offer the lowest rates?
A: We keep our costs low and pass the savings directly onto our merchants. We also work directly with the largest processor in the United States with over 1.1 million merchant accounts and we’re able to pass along pricing that’s usually reserved for only the largest businesses. And finally we’re simply not greedy, we know that if you’re happy you’ll refer your friends and that’s what’s important to us.

Q: I can’t figure out my current statement with my credit card processor, can you help?
A: Certainly, we gladly share our expertise to help business owners, accountants and bookkeepers figure out the true costs of accepting credit and debit cards. Even if you’re not quite ready to switch your account, we can provide a statement analysis. If we don’t earn your business today, you’ll learn what to ask and how to analyze your statement. Then when you’re ready to switch we’ll be here for you.

Q: How quickly do I see the funds in my account?
A: Typically 2-3 business days, but we also offer next day funding for nominal monthly fee, so you can get paid in as little as 12 hours. With next day funding your transactions that are processed before 7:00pm Pacific (10:00pm Eastern) will be in your bank account the next business day.

Q: Can I accept Discover and American Express in addition to MasterCard and Visa cards?
A: Absolutely, we offer Mastercard, Visa, Discover and American Express all on a single statement, so you see all your card activity in one place.

Q: Can I use my existing credit card machine?

A: Yes, in most cases we can re-program your existing equipment, as long as it’s compliant with the current Payment Card Industry (PCI) standards. Some older equipment is not in compliance which could put you at risk, so we offer great deals on the latest equipment if we can’t re-program your device.

Q: Do you offer training for new merchants?
A: Yes, whether you’ve been processing for years or just starting out, we’ll make sure that you’re fully trained on how to use the equipment and we’re available 24/7 to answer your questions.

Here are just some of the money saving solutions that Winery Payment Solutions offers.

One Account for Everything

You don't need multiple accounts, statement and monthly fees for Visa, MasterCard, Discover and American Express. Stop paying additional monthly fees for statements when you can have a consolidated statement and one account for all your transactions. In addition you don't need a separate merchant account for E-Commerce, Retail sales and Mobile payments. All you need is one merchant account for all your sales channels and no additional fees.

Online Terminal

If you'd like to accept payments without a credit card machine to further reduce your costs and power your wine club, you can use our virtual terminal for all or some of your transactions. You can also connect a card reader and receipt printer to your PC and have credit card machine wherever you take your computer.

Electronic Checks

With our award winning check processing solutions you can scan a check and get paid fast. If you want to stop going to the bank every day to deposit checks, or you want to make sure a check is good before the customer leaves, our e-check solution is right for you.

Gift Cards

Offer your customers the option to buy and pay with gift cards. With every merchant account, you get the first 50 standard gift cards for FREE.

Low Cost Credit Card Machines

With any merchant account we offer credit card machines to meet your needs at the lowest prices possible. Don't fall for a free terminal, there will be fees charged later to make up for the "giveaway".

retail – faq

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Call Winery Payment Solutions, Inc. at 800-993-6300.